Privacy policy

Alaina’s Gourmet Creations ("we", "us") prepares weekly meals and baked goods in a fully licensed commercial kitchen and delivers them to our customers. This policy explains what we collect when you use this website and how we use it.

What we collect

When you order, create an account, leave a review or send us a message, we collect what you give us: your name, email, phone number, delivery address, your order, notes, review text and any photos you upload.

If you choose a password, we only keep a one way scrambled (hashed) version of it. Nobody at Alaina’s Gourmet Creations can see it; if you forget it, use "Forgot your password?" to set a new one.

We also keep basic technical information to run the site and prevent abuse, such as a cookie that identifies your browser and a one way scrambled version of your IP address.

How we use it

To make and deliver your order, send receipts and order updates by email, run your account, show approved reviews (with your first name and last initial only), answer your messages and keep our books. We never sell your information.

Payments

Card payments are processed by Stripe through our secure checkout. We never see or store your full card number. Zelle and Venmo payments, if offered, are handled by those services.

Who helps us run the site

Our website is hosted on Cloudflare. Email is sent through our email provider, and our back office and payments run through Sea Grape Labs and Stripe. They only use your information to provide their service to us.

Your choices

You can update your details in My account, and ask us to delete your account by emailing agcmeals@gmail.com. We keep order and payment records as long as the law requires.

Contact

Alaina’s Gourmet Creations, agcmeals@gmail.com.